Sony’s big-budget hero shooter Concord failed spectacularly – here’s where it went wrong

In this week’s newsletter: Eight years and many millions of dollars in the making, the latest high-profile multiplayer flop points to an existential problem in game development

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As is now traditional, right after I’d filed last week’s Pushing Buttons, huge gaming news broke: Sony was pulling its hero shooter Concord from sale just two weeks after launch – because nobody was playing it. Everyone who bought it on PlayStation 5 and PC was refunded, and the future of the game is now unclear.

This is a brutal sequence of events. Sony bought the makers of Concord, Firewalk Studios, in 2023. Concord had been in development for eight years, and it was an expensive game, with bespoke cinematics and a long-term plan that would have cost $100m or more to develop. In its two weeks on the market, it sold fewer than 25,000 copies, according to estimates. This is a shocker, even compared with the year’s other bad news for developers and studios.