Can AI really help to fix a healthcare system in crisis?

The Guardian | Technology - Tuesday, July 9, 2024

Artificial intelligence is heralded as helping the NHS fight cancer. But some warn it’s ‘bionic duckweed’ that distracts from present-day challenges

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What if AI isn’t that great? What if we’ve been overstating its potential to a frankly dangerous degree? That’s the concern of leading cancer experts in the NHS, who warn that the health service is obsessing over new tech to the point that it’s putting patient safety at risk. From our story yesterday:

In a sharply worded warning, the cancer experts say that ‘novel solutions’ such as new diagnostic tests have been wrongly hyped as ‘magic bullets’ for the cancer crisis, but ‘none address the fundamental issues of cancer as a systems problem’.

A ‘common fallacy’ of NHS leaders is the assumption that new technologies can reverse inequalities, the authors add. The reality is that tools such as AI can create ‘additional barriers for those with poor digital or health literacy’.

AI is a workflow tool, but actually, is it going to improve survival? Well, we’ve got limited evidence of that so far. Yes, it’s something that could potentially help the workforce, but you still need people to take a patient’s history, to take blood, to do surgery, to break bad news.

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